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Message us on Messenger to get a game account, make a deposit or request a cashout. You can also reach us on Telegram.

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Find support for common topics across SweepsPins.
What this support desk covers, and what it does not claim.
General website and platform information.
Response times may vary depending on support availability and request volume.
Live Chat, Messenger, and Telegram where available.
Information and support content is designed with USA users in mind.
You may find the answer faster by checking our guides and information pages first.
Most questions we receive are already answered on one of these pages — and reading the answer is quicker than waiting for a reply.
Frequently asked
Quick answers to common questions about this topic.
Need more help? Contact support and get assistance with the information you need.
You can use the available Live Chat, Messenger, Telegram, or contact form options shown on this page. Where a channel has not been published yet, the form is the route that reaches us.
Support can help with general website information, navigation, platform information, promotions, payment information, cashout information, downloads, and other available topics.
The message form and the support channels on this page are the routes that reach us. No support email address or phone number has been published yet, so be cautious of any message that claims to come from us by another route.
Response times may vary depending on support availability, request volume, and the type of question. We do not publish a target time, because we would not be able to stand behind one.
Yes. You can contact support for general payment-method information. Never send passwords, PINs, or other sensitive payment credentials — no legitimate support team will ask for them.
Yes. Message us on Messenger with your game name, your username and the amount, and our team handles your cashout to Cash App, Chime, PayPal, Apple Pay, Venmo or Google Pay.
Yes. Message us on Messenger about any game we offer — a new account, a deposit, a cashout or a question about the game.
Include your name, a valid contact email, the topic of your question, and a clear description of the issue. Do not include passwords or sensitive credentials.
Support availability may vary. Check the current support status shown on the website rather than assuming a channel is staffed at any given hour.
We’re here to help you find the information you need. Choose your preferred support option or send us a message.
18+ · Support availability and response times may vary